Shipping Policy

At Roan & Co., we take great care in ensuring your order is processed and shipped promptly. Once your package has been handed over to the carrier and is scanned by the shipping company, we are no longer responsible for its delivery. 

Roan & Co. offers package insurance on our website and it is highly recommended to purchase insurance. 

Please note that once the package is in the possession of the carrier, any issues regarding delivery, such as delays, loss, or damage, are the responsibility of the shipping company. We recommend tracking your package through the carrier’s website for real-time updates.

If you experience any issues after your package has been scanned by the carrier, please reach out directly to the shipping company for assistance. We are happy to help with any information you may need, but we cannot be held liable for any actions or delays caused by the shipping service. 

Thank you for shopping with Roan & Co.!